Hi Sindy,
Thank you for taking the time to share your feedback. I am sorry to hear that the 5in1 Hot Air Brush did not meet your expectations and that the design and performance were disappointing for you.
The 5in1 Hot Air Brush is designed to be a versatile styling tool at a budget friendly price, with multiple attachments to help with smoothing, adding volume, curling, and everyday styling. It is made lightweight so it is easy to hold and use, and the attachments are created with heat safe materials to help protect both the hair and the scalp. Many customers find it helpful for quick styling, but we understand that every hair type and preference is different, and not every tool will suit everyone.
For future purchases, please remember if you are not fully satisfied, you are welcome to use our 30 day money back guarantee. Our friendly customer service team is always happy to assist you.
If you have any questions, need recommendations, or would like assistance with another product in the future, please don’t hesitate to get in touch. We’re always happy to help.
Warm regards,
Priya